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We proudly announce the release of
, the new Web Portal. This fast, efficient, and highly reliable website offers innovative convenience that greatly increases our abundance of customer service offerings.
-provides access to a customizable dashboard of information important to any patron. It also allows him or her to maintain profile settings and contact information.
-allows a customer to request shipments for lanes on which they currently ship without having to call a Customer Service Representative. Users will have to depend upon CSRs less than ever before! Access to this function can be limited to selected employees.
-gives the customer the ability to locate, track, and view details of his or her shipments.
-allows the user to view Proof of Delivery (POD) documents online and to print hard-copies of them.
-lets the customer set triggers to notify him or her and any other specified contacts when shipments have reached certain points of the itinerary.
-provides the ability to view rail schedules for selected stops. The user may also set up and view weather information for up to ten locations.
-will give a company the freedom to control employee access and permissions for use of the web portal through a designated company administrator. This function is not available to every user.
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